Privacy Policy

People who contact us by email

When we receive a message from a person we will hold a record of the enquiry, either answering it directly or forwarding it to the appropriate person within Pluspurple for that person to answer it. This normally contains the identity of the enquirer and any other individuals involved in the enquiry.

We will only use the personal information we collect to process the enquiry and to check on the level of service we provide.

We usually have to disclose the enquirer’s identity and certain other details to whoever will answer the enquiry.

We will keep personal information contained in files in line with our retention policy. This means it will be retained for a maximum of 12 months. It will be retained in a secure environment and access to it will be restricted according to the ‘need to know’ principle.

Job applicants, current and former Pluspurple employees

When individuals apply to work on a paid or voluntary basis at Pluspurple, we will only use the information they supply to us to process their application and to monitor recruitment statistics.

Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed, it will then be destroyed or deleted. We may retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data.

This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

Disclosure of personal information

We will not disclose personal data to third parties without consent.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 24th May2018.

How to contact us

Requests for information about our privacy policy can be emailed to or by writing to:

7 Wamil Way
IP28 7JU